Call Centers
Route Every Call to Where It Belongs.
Route qualified calls to the appropriate destination based on campaign rules, geography, availability and qualification criteria.
Routing Logic
Four Factors Govern Every Routing Decision.
Campaign Rules
Routing logic follows the exact rules configured for each campaign.
Geography
Calls are routed to the destination that matches the caller's location.
Availability
Routing accounts for destination capacity and hours of operation.
Qualification Criteria
Only calls that meet campaign-defined criteria are routed through.
Set Up Routing for Your Destinations.
Whether you operate a call center or a sales team, we'll configure routing around your rules and availability.